Business IT server infrastructure

Business IT / Nairobi

Keep work moving.

Managed IT support, rapid on-site engineering, network installation, secure cloud backups, and cybersecurity. Get a direct line to a real technician without building a full in-house IT department.

Zollani standard

Diagnose first. Explain clearly. Repair properly. Return it ready.

What We Handle

A Complete External IT Department For Your Office

Focus on growing your core business while Zollani Tech keeps your systems fast, connected, and secure.

Helpdesk & Workstation Support

Fast resolution of daily staff issues: printer offline errors, Windows crashes, slow laptops, email sync, and software licensing.

Network & Structured Cabling

Cat6 cable runs, server patch panel termination, UniFi mesh WiFi, and MikroTik firewall security setup across floors.

Disaster Recovery & Backups

Automated local NAS and cloud backups ensuring accounting files, legal briefs, and CRM databases are impervious to ransomware.

Cybersecurity Hardening

Certified ethical hacker oversight, multi-factor authentication (MFA) rollouts, and employee cyber hygiene audits.

Predictable Retainers

Flexible Monthly SLA Support Tiers

Transparent monthly contracts tailored to your exact seat count and infrastructure complexity.

Starter SME Retainer

Offices with 5 – 15 workstations

Custom Monthly Quote
  • Guaranteed 4-hour on-site response time
  • Unlimited remote software & helpdesk tickets
  • Weekly automated cloud data backups
  • Quarterly physical preventative hardware dustout
  • Antivirus & endpoint firewall monitoring
  • Router & office WiFi maintenance
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Recommended

Professional Growth

Offices with 15 – 35 workstations

Most Popular B2B Plan
  • Guaranteed 2-hour emergency response SLA
  • Bi-weekly on-site engineer visit
  • Daily 3-2-1 hybrid backup validation
  • Structured Cat6 cabling & rack maintenance
  • Dedicated account engineer & direct WhatsApp line
  • Printer fleet & scanner queue management
  • Quarterly executive IT infrastructure audit
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Enterprise Dedicated

Multi-branch / 35+ workstations & servers

Bespoke SLA Agreement
  • Immediate 1-hour priority dispatch
  • Dedicated resident or scheduled on-site engineer
  • Server virtualization & Active Directory management
  • Cybersecurity compliance & employee phishing audits
  • Hardware loaner units during repair downtime
  • Vendor management (ISP fiber, software licensing)
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Average callback turnaround: Under 15 minutes during business hours.
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